Omni Interactions

About Company

Now Hiring: Spanish Bilingual Customer Service Representative for Healthcare Card Support

Job Details

Date Posted: August 1, 2024

Company: Omni Interactions

Position: Remote Spanish Bilingual Customer Service for Healthcare Card Support

Salary: $17/hr

Location: USA (Remote)

Start Date: September 23, 2024

Job Responsibilities

As an independent contractor with Omni Interactions, you will offer customer service through inbound phone calls, chat messages, and emails. You will assist customers of Fortune 500 companies, primarily specializing in healthcare card support.

Schedule and Work Hours

📅 Flexible Scheduling: Choose work hours that suit your lifestyle.

🕑 Weekdays and Daytime: Most work hours fall within these times.

🗓 Customizable Schedule: Make your own schedule for efficient work-life balance.

Earnings & Revenue

💰 Competitive Pay: Earn $17 per hour, with pay dependent on your customer interaction status.

📈 Incentives: Additional earnings based on client and performance metrics.

Required Skills

🗣 Communication: Exceptional written and verbal skills.

✅ Customer Service Experience: Proven record of delivering outstanding customer care.

🔍 Attention to Detail: Keen eye for details and strong problem-solving skills.

😊 Professional Demeanor: Friendly, empathetic, and professional attitude.

💪 Proactive: Self-motivated and resourceful mindset.

👩‍💻 Technologically Proficient: Comfortable with computer applications and software.

Technology & Equipment Requirements

🚪 Quiet Work Environment: Ensure a secure and noise-free space during work hours.

💻 Personal Computer: Minimum 8GB RAM; tablets and Chromebooks are not allowed.

🎧 Wired USB Headset: With clear microphone for effective communication.

🚀 High-Speed Internet: 10 Mbps minimum download speed; mobile or satellite internet is not permitted.

🪟 Operating System: Windows 10 or Windows 11; some clients may accept AppleOS.

🛡 Antivirus Software: Valid and up-to-date antivirus installed.

📱 Smart Device: Smartphone, Android tablet, or iPad required for program authentication.

Work Environment Requirements

🤫 Quiet Space: Ensure an uninterrupted workspace.

⌨️ Organized Desk Area: Keep your workspace tidy and organized.

Eligibility

Eligible States: We are seeking contractors from Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming, and Puerto Rico.

Ineligible States: Contractors from Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC cannot be considered.

💼 Background Check: A clean criminal background check is mandatory.

Contractual Relationship

You will engage with Omni Interactions as an independent contractor. Omni Interactions does not withhold taxes from your earnings. Contractors do not receive employee benefits such as vacation pay, sick leave, or health benefits.

Apply now to join Omni Interactions and grow your career in customer service! 🚀