Aug 01, 2024 - Omni Interactions is hiring a remote Spanish Bilingual Customer Service for Healthcare Card Support - $17/hr - Start 9/23!

Remote Spanish Bilingual Customer Service for Healthcare Card Support

Salary: $17/hr
Location: USA

About Omni Interactions

Omni Interactions supports various clients. As an independent contractor, you will provide exceptional customer service through inbound phone calls, chat messages, and email responses, assisting Fortune 500 companies.

Job Responsibilities

You will primarily interact with customers via inbound phone calls, with possible chat and email communications, addressing their needs and inquiries.

Flexible Schedule

✔️ Flexible work schedule options are available.

⏰ Most work hours occur during weekdays and daytime.

🗓️ Create a work schedule that suits you best.

Earnings and Revenue

💵 Competitive rates at $17 per hour.

📞 Pay depends on your phone call status while assisting customers.

🤑 Additional incentives are available based on client and performance metrics.

Required Skills for Successful Contractors

💬 Exceptional written and verbal communication skills.

✅ Proven track record in customer service with outstanding customer care.

🧐 Keen attention to detail and strong problem-solving skills.

🤗 Friendly, empathetic tone, and professional demeanor.

🙌 Self-motivated, proactive, and resourceful mindset.

👩‍💻 Proficient in using technology, including computer applications and software.

Technology & Equipment Requirements

🚪 A quiet and secure work environment during working hours.

💻 Personal computer with at least 8GB RAM (tablets and Chromebooks are not permitted).

🎧 Wired USB headset with microphone for clear communication.

💨 High-speed wired internet connection with a minimum of 10 Mbps download speed is required. Note: Mobile home internet (T-Mobile/Verizon, etc.) and Satellite internet services are not permitted.

🪟 Operating system must be Windows 10 or Windows 11 (some clients may accept AppleOS).

👾 Valid and up-to-date antivirus software installed.

🤳 Smartphone, Android tablet, or iPad is required for program work, along with an authentication app.

Work Environment Requirements

🤫 Quiet, uninterrupted space.

⌨️ Organized desk area.

We are currently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors must successfully pass a criminal background check.

We can work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming, and Puerto Rico.

Contractual Relationship

The relationship between you and Omni Interactions is contractual. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not withhold taxes on your earnings. Upon receiving your contract, you must agree to not make any claims against Omni Interactions for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind.