[Hiring] Customer Service Rep @Omni Interactions

Remote Customer Service Representative Opportunity at Omni Interactions

Aug 01, 2024 - Omni Interactions is now hiring for a remote Customer Service Rep position.

📍 Location: USA

💸 Salary Range: $14 - $20/hr

Join Omni Interactions, a company that supports numerous clients, including Fortune 500 companies. As an Independent Contractor, you'll provide exceptional customer service via inbound phone calls, chat messages, and emails.

Job Responsibilities

In your role as Customer Service Rep, you'll engage with customers through:

• Inbound phone calls
• Chat messages
• Emails

Flexible Work Schedule

We offer:

• 🤙 Flexible work schedule options available
• ⏰ Majority of work hours during weekdays and daytime
• 🗓️ Opportunity to create a schedule that works best for you

Earnings & Revenue

Your contract earnings will vary by client, offering competitive rates typically ranging from $14 to $20 per hour. Pay is determined based on your phone call status and additional incentives are available based on client and performance metrics.

Required Skills

Successful contractors will possess the following skills:

• 💬 Exceptional written and verbal communication skills
• ✅ Proven track record in customer service
• 🧐 Keen attention to detail and strong problem-solving skills
• 🤗 Friendly, empathetic tone and professional demeanor
• 🙌 Self-motivated, proactive, and resourceful mindset
• 👩‍💻 Proficient with computer applications and software

Technology & Equipment Requirements

For a successful setup, you'll need:

• 🚪 Quiet, secure work environment during working hours
• 💻 Personal computer with at least 8GB RAM (no tablets or Chromebooks)
• 🎧 Wired USB headset with microphone
• 💨 High-speed wired internet (minimum of 10 Mbps download speed)
• 🪟 Windows 10 or Windows 11 operating system (AppleOS may be accepted)
• 👾 Valid, up-to-date antivirus software
• 🤳 Smart phone or tablet for two-factor authentication

Please note: Mobile home or satellite internet is not permitted.

Work Environment Requirements

• 🤫 Quiet, uninterrupted space
• ⌨️ Organized desk area

We are currently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors must also successfully pass a criminal background check.

We are able to work with contractors residing in other states including Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, and many more.

Contractual Relationship

Your relationship with Omni Interactions will be a contractual one. You will remain an independent contractor for the duration of your assignment. Omni Interactions will not withhold taxes on your earnings. Additionally, you will not be entitled to benefits such as vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance, or any other employee benefits.

Company: Omni Interactions

Job Title: [Hiring] Customer Service Rep @ Omni Interactions