Data Analyst II - Join Our Team at Staples!

Work Model: Hybrid, Framingham, MA

Company Overview:

Staples is the business-to-business partner you're looking for, and you are what binds us together. Our eCommerce team focuses on accentuating Staples’ value proposition and providing exceptional customer experiences through various digital channels, including SEO, paid search, display affiliates, and social media marketing. We leverage online merchandising and various campaigns to convert website visitors into loyal customers while prioritizing future innovation. Collaborating closely with our sales, merchandising, finance, logistics, product management, and technology teams, we ensure a top-tier, all-encompassing digital experience.

Job Responsibilities:

• Drive data-driven decision-making and optimize Staples’ web properties.
• Enhance online customer experience through insights on web and mobile performance, customer behavior, and voice of customer.
• Utilize various analytics tools (web analytics, A/B tests, etc.) to assess website performance and visitor behavior.
• Provide actionable business insights to increase revenue, conversion, and user experience.

Skills and Qualifications:

Key Requirements:

• Strong analytical skills and attention to detail.
• Ability to lead and work effectively in teams.
• Excellent communication and presentation abilities.
• Problem-solving aptitude.
• Experience with data visualization tools (Tableau, PowerBI, etc.).

Tools We Use:

• Adobe Analytics
• Adobe Target
• Google Analytics
• Snowflake
• Alteryx
• Python
• Tableau / Power BI

Basic Qualifications:

• BA/BS degree in Data Analysis, Computer Science, Statistics, or a related field, or equivalent work experience.
• Experience with Python and SQL.
• 2+ years of experience in a data analysis role.
• Proficiency with Excel and PowerPoint.

Preferred Qualifications:

• Master's degree in a related field.
• Experience in predictive modeling and machine learning.
• Advanced certification in data analysis or a related field.
• Experience with web analytics tools (Adobe Analytics, Google Analytics).
• Experience with A/B testing tools (Adobe Target, Optimizely).

What We Offer:

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and an extensive Holiday Schedule.
• Competitive online and retail discounts.
• Company match 401(k).
• Comprehensive physical and mental health wellness programs, and more.

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.