Join CreatorIQ - A Leading Innovator in Influencer Marketing

CreatorIQ has consistently been recognized as a top workplace by various prestigious programs, including BuiltIn LA and NY. Our accolades also include being named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, as well as earning high ratings and multiple awards from G2, such as Leader, Best Customer Relationship, and a spot in the G2 Top 100 Fastest-Growing Products. Additionally, we hold a 5-star rating on Influencer MarketingHub.

We employ a flexible work model that merges in-person and remote work to foster collaboration, spark innovation, and cater to individual work preferences.

Be a Part of Our Dynamic Team and Transform the Industry Together!

Data Operations Manager

We are on the lookout for an enthusiastic and bright mind to help us revolutionize brand marketing. The perfect candidate should possess a natural talent for uncovering narratives within data, a keen interest in our customer verticals, and the drive to make a substantial impact.

As a key member of the Data Operations team, you will oversee the collection, processing, and analysis of data to ensure it is accurate and accessible. You will also be responsible for maintaining the integrity of our internal brand and creator data, and for communicating high-level insights to the broader team.

In this role, you'll get to:

• Become proficient in our internal software tool, using it to provide data for internal research, client reporting, and external marketing publications.
• Collaborate seamlessly across internal teams, including Customer Success, Engineering, and Product, to answer data-related questions, diagnose data issues, and improve internal processes and dashboards.
• Support client-facing teams like Customer Success, Account Management, Sales, and Marketing in delivering custom reporting and analysis. Create and deliver common data reporting outputs as needed.
• Delve into the brand database and proactively seek ways to enhance tagging, categorization, and expansion.
• Manage a small team of Data Operations associates and specialists, prioritizing and overseeing projects.
• Oversee brand database management and expansion, refining processes in fast-growing verticals such as wellness, food and drink, and gaming.
• Work with the Product team to highlight common requests in-platform.

Qualifications

The ideal candidate possesses:

• 3-5+ years of experience in Data Operations, Data Analytics, or a similar customer-focused, data-centric field.
• 1-2+ years of management experience.
• Proficiency in Excel and Google Sheets, including complex functions and pivot tables.
• The ability to identify data trends, translate and convey those trends, and provide advice on client and external deliverables.
• A passion for influencer marketing and the broader marketing and media landscape, with an interest in fields like pop culture, beauty, fashion, or wellness.
• Strong communication skills, with the ability to deliver clear and concise messages through emails, video calls, and asynchronous tools (e.g., Slack, Notion).
• Self-motivation, active listening skills, and creative problem-solving abilities.
• A keen eye for detail and a high degree of accuracy.
• Proficiency in SQL and GraphQL is a plus.

About CreatorIQ

CreatorIQ is the most trusted software platform for unifying and advancing influencer marketing for the world's most innovative enterprises. Our Intelligence Cloud uses data science to enable creator discovery, streamline workflows, ensure brand safety, and provide meaningful measurement. Top brands such as Amazon, AB InBev, Calvin Klein, CVS, Disney, H&M, Logitech, Nestle, Sephora, and Unilever rely on CreatorIQ to drive authentic business results within their influencer marketing ecosystems.

Headquartered in Los Angeles, CreatorIQ operates globally with offices in San Francisco, London, and Ukraine.

At CreatorIQ, we believe that diversity unlocks our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where every individual can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values—being client-focused, prioritizing team members, leading with empathy, enforcing a "no jerks" policy, and staying focused on what matters—we create a collaborative atmosphere that promotes growth and innovation.