Head of Data Science & Analytics, TIDAL

Company Description

TIDAL was established by artists for artists as the next revolutionary streaming platform to bring value back to the music industry. We provide artists with the products, resources, services, and content necessary to take charge of their careers and form deeper connections with fans. TIDAL is available in over 60+ countries and continues to support artists by breaking down economic barriers, fostering cultural innovation. TIDAL is a part of Block, Inc. (NYSE: SQ), a global technology company focusing on financial services.

Job Description

We are searching for an experienced leader to oversee a recently consolidated Data Science and Analytics team. Your role will be pivotal in shaping our data strategy, ensuring excellence in addressing business problems and developing insights that guide our roadmap, design decisions and marketing strategies across our artist and fan platforms. This team is situated within the Product organization to head company-wide goals and initiatives but collaborates closely with central data and engineering teams.

You Will:

Lead:

• Build and manage a high-performance team of analysts and data scientists

• Develop the data and analytics team into a reliable partner for teams across the organization, cooperating with them to solve complex business issues and provide recommendations based on insights

• Influence TIDAL's data community and establish connections with Block's foundational engineering teams to apply best practices and advocate for support

Develop the analytics and data science discipline: 

• Play a vital role in helping our engineering and product teams make data-driven decisions to build superior products and thoughtful features

• Encourage an environment enabling rapid execution while maintaining a high-quality standard

• Show leadership in dealing with and structuring large data sets to create integrated views of the subscriber, subscriber behavior, and other data points

• Take ownership of the TIDAL analytics roadmap including enhancements of capabilities, infrastructure, and tools

Drive execution: 

• Guide the design and delivery of analytics outputs – dashboards, in-depth analysis, measurement frameworks, attribution rigor, segmentation valuation, conversion funnel insights, and value measurement (LTV), etc.

• Develop efficient processes, ensuring the team operates with speed, ownership, and self-accountability

• Provide mentorship to team members through constructive feedback, coaching, and technical guidance

• Transform vague, unstructured business problems into actionable data-driven analyses

• Communicate analysis and insights to high-level partners and executives in verbal, visual, and written media

• Build and maintain crucial data infrastructure in collaboration with our dedicated data engineering team

Qualifications

You Have:

• 8 years of experience in analytics and data science

• 3+ years in people management; you have recruited and nurtured high-performing teams

• Team management and cross-functional collaboration skills, including executive communication, data-driven storytelling, and prioritization

• Experience leading data science infrastructure strategy and implementation and familiarity with data warehouse design, development, and best practices

• Experience in experiment design

• Proficiency with SQL, Python and data visualization tools (i.e., Looker, Tableau, Thoughtspot)

Even better:

• Domain expertise in music streaming or other media platforms

• Insights into the digital subscription environment

Additional Information

Block implements a market-based approach to pay, and salaries may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographical area. The successful candidate’s starting salary will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be adjusted in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400