[Hiring] Bilingual Collections Specialist @Goodleap

Aug 10, 2024 - GoodLeap is Hiring a Remote Bilingual Collections Specialist

💸 Salary: $18.00/hr + bonus

📍 Location: USA

About GoodLeap

GoodLeap is a leading technology company specializing in financing and software products for sustainable solutions, including solar panels, batteries, energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our innovative technology that simplifies and accelerates the adoption of these products, making them more affordable and accessible. Thousands of professionals rely on GoodLeap’s AI-powered applications and developer tools to enhance customer communication, improve business intelligence, and streamline payment and operations. Since 2018, GoodLeap has facilitated more than $27 billion in financing for sustainable solutions.

GoodLeap also supports the award-winning nonprofit, GivePower, which provides life-saving water and clean electricity systems to over 1.6 million people in Africa, Asia, and South America.

Essential Job Duties & Responsibilities

• Increase the collection of outstanding payments within our personal finance department.
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status.
• Maintain daily, weekly, and monthly collection and metric goals.
• Perform outbound and inbound calls with clients to resolve debts owed, in compliance with GoodLeap’s collections policies and procedures.

Required Skills, Knowledge & Abilities

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools.
• Excellent verbal and written communication skills.
• Prior telemarketing experience with financial products preferred.
• Proficiency with Microsoft Office applications.
• Self-motivated and extremely goal-oriented.
• Team player with a professional demeanor.
• Bilingual English/Spanish required.

Compensation: $18.00/hr + bonus

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other managers related to the position/department. This job description is intended to describe the general nature and level of work being performed; it is not meant to be an exhaustive list of all responsibilities, duties, and skills required. The Company reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations for known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, we want to work with you! Apply today at GoodLeap!