Senior Associate, Data Science - Retail Bank

West Creek 7 (12077), United States of America, Richmond, Virginia Principal Associate, Data Science - Retail Bank Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description The back office of the future will help identify when we fail to help our customers, when our customers are satisfied, and further help our bank identify process failures. That future is already occurring. If you enjoy building and working with Natural Language Processing (NLP) then a position on the Bank Operations Data Science team is the right spot for you. Our solutions run the gamut from basic NLP models to custom built large language models and focus on not only identifying potential issues but providing an interpretable output that front line agents can use to better help meet our customers’ needs. In this role, you will: - Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love - Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data - Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation - Flex your interpersonal skills to translate the complexity of your work into tangible business goals The Ideal Candidate is: - Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers. - Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. - Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms. - A data guru. “Big data” doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science. Basic Qualifications: - Currently has, or is in the process of obtaining a Bachelor’s Degree plus 5 years of experience in data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus 3 years in data analytics, or currently has, or is in the process of obtaining PhD, with an expectation that required degree will be obtained on or before the scheduled start date - At least 1 year of experience in open source programming languages for large scale data analysis - At least 1 year of experience with machine learning - At least 1 year of experience with relational databases Preferred Qualifications: - Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics) - At least 1 year of experience working with AWS - At least 1 year of experience working in a government regulated setting - At least 1 year of experience in model governance - At least 3 years’ experience in Python, Scala, or R - At least 3 years’ experience with machine learning - At least 3 years’ experience with SQL Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).