Senior Data Scientist

About Marshmallow

We established Marshmallow when we realized how unfairly insurance prices are set for individuals who move to the UK. This is largely due to the fact that the industry hasn't acknowledged such a significant portion of people, and as a result, isn't equipped to appropriately price their premiums.

We identified a chance to approach things differently, which motivated us to support those who break the mold. Since our inception, we have helped hundreds of thousands secure a fairer car insurance deal. Using technology, we cater to people often ignored by finance service providers, addressing crucial issues that these people face.

We are aware of millions of marginalized customers out there. And we know they confront unique problems that most companies are oblivious to. We believe our future involves assisting these individuals by understanding their experiences and tailoring our company to meet their needs. There are positive indicators that a company like ours is in need. We achieved profitability at the start of the year which is a significant moment, but even more exciting, our journey has only just begun.

How we work

We're very proud of the culture we've bred. We strive for advancement daily because we understand that we'll only accomplish major milestones by making numerous smaller steps. We're always open to collaborating with our team members, sharing our ideas, experiences, and knowledge to collaboratively overcome challenges. We take risks, think innovatively and tirelessly experiment to suit our customer's needs. We don't play the blame game when things don't pan out as expected. We inspire people at all stages to take charge of their work and be courageous in questioning our methods. Everyone has the power to voice their opinions and make a difference.

And neither autonomy nor ownership can exist without clear direction. That's why we collaborate to do comprehensive planning twice a year, ensuring that we have clear, top-to-bottom, flow of goals and objectives. To align our work as closely as possible among functions, we primarily divide our work into four tribes; customer acquisition, customer retention, claim handling, and pricing, underwriting, and fraud detection. Each tribe hosts multiple teams, who work collaboratively and cross-functionally to carry out impressive work.

We're extremely enthusiastic about the challenges on the horizon and we're looking for enthusiastic individuals to join us in tackling them. If you picture yourself at Marshmallow, explore our or check out our to find out more.

The Data Science Team
Our purpose is to generate insights and actions from all accessible data. This comprises analytics, predictive modeling, and prescriptive recommendations. We provide the business with high-impact deliverables, concentrating on high-risk, high-award schemes, and ensuring all decisions are driven by data.
We're hunting for a Senior Data Scientist who can help us progress beyond the significant influence we've had in pricing and fraud detection and break into new business areas. We are constantly encountering opportunities in other segments of the business such as claims and our new telematics product, Miles. We believe a proactive data scientist with a passion for spearheading and advancing a business region forward could create a significant effect. Claims is a relatively untapped territory when it comes to analytics and data science, it greatly influences business performance and how we handle customer distress in the event of an accident. You could be examining problems associated with detecting fraudulent claims, facilitating automation for claims handlers, and even considering how we could alter customer driving behavior to lessen accidents.
This is only the beginning of the Data Science team's journey to becoming a crucial innovator at Marshmallow and in the greater insurance industry.

What you'll be doing

• Unearth and propel new high-impact opportunities in Claims which have not been previously explored by Data Science

• Work as part of a cross-functional team (engineers, designers, analysts, product manager) and become an expert in your field

• Influence and input to the team's roadmap and priorities using data to quantify new opportunities

• Advocate for data and reinforce data-driven processes within the team

• Design and supervise A/B tests to isolate the effects of initiatives

Who you are

• You have a commercial mindset, aimed at delivering impact to the business as swiftly as possible

• You have the ability to effectively communicate with individuals of all technical levels and disciplines

• You aim to discover and explore new opportunities that may lie in uncharted territory

• You appreciate the value of solid data foundations and push for advanced analytics/ML projects

What we're looking for from you

Essential experiences

• Experience in constructing robust data models and analytics products

• Experience in driving business actions and impacts from data-driven insights

• Oversight of projects from a technical perspective

• Experience in developing ML models to answer business cases

• Proficient coding skill in Python, SQL

• Proficiency in handling large data sets

• Minimum of 3-4 years commercial experience

Experiences that will benefit you

• Experience working within cross-functional teams

• Experience in team management

• Experience in a high-growth company

Perks of the job

• Flexi-office working – Spend at least 3 days a week with your team in our collaborative London office. The rest is up to you!

• Flexible benefits budget - £50 per month to spend as you wish on a Ben Mastercard

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days off a year - on us! - to further your skillset.

• Mental wellbeing support – Access therapy and mental health sessions through Self Space, and sign up for your free subscription to Calm.

• Equity – Receive options in Marshmallow as part of your offer, and boast a real stake in the success of the company.

• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and smartwatch discounts.

• Medical cash plan - To support you with dental, optical, physio costs and more.

• Tech scheme - Benefit from discounted tech goods.

Also; 33 days holiday (inclusive of bank holidays), pension scheme, cycle to work scheme, team socials every month, and monthly company-wide socials!

Our application process

We divide it into 3 stages:

• Initial call with Luke, our Talent Acquisition Partner (45 mins)

• An interview regarding your previous experience where you will discuss your work history and methods with Paul, our Head of Data Science (45 minutes)

• A technical interview with one of our Senior Data Scientists (1 hr)

• A culture interview with a bar raiser to understand if your working style aligns with our processes and values (1 hour)

• We'll let you know if you're invited to an interview or not. However, due to the small size of our team and the large number of applications we receive, we aren't able to provide individual feedback on each application.

Everyone belongs at Marshmallow

At Marshmallow, we aim to employ individuals from all walks of life who have the passion and skills required to help us realize our company mission. With this in mind, we're dedicated to an unbiased hiring process free from judgement or prejudice.

We welcome all applications for our open roles. Your gender identity, race, ethnicity, sexual orientation, age or background does not influence how we process job applications.

We're working hard to foster an inclusive culture that inspires our personnel to do their best work, enjoy their work environment, and feel like they're a meaningful part of our team.