Join CVS Health as a Senior Decision Scientist - Digital Personalization & Experimentation (Hybrid NYC)

Bring your heart to CVS Health. At CVS Health, we are united by a single, clear purpose: Bringing our heart to every moment of your health. Our dedication to delivering human-centric health care in a rapidly evolving world is guided by this purpose. Anchored in our brand — with heart at its center — our mission emphasizes the importance of how we deliver our services, not just what we deliver.

Our Heart At Work Behaviors™ embody this commitment. We aim to empower everyone at CVS Health to transform our culture, accelerate innovation, and provide personalized, convenient, and affordable health care solutions.

Position: Senior Decision Scientist - Digital Personalization & Experimentation

Join our Consumer Engagement Analytics team for a unique opportunity to leverage advanced analytics, experimentation, causal inference, and strategic problem-solving to grow products at CVS Health.

Work Schedule: Hybrid schedule at our NYC office every Tuesday, Wednesday, and Thursday. Must reside within a commutable distance.

Role Responsibilities:

• Build and execute strategies to grow the eCommerce business leveraging data science capabilities such as product recommendation engines, search personalization and optimization, and experimentation.
• Partner closely with business teams to understand their problems and translate them into analytics solutions.
• Analyze customer journeys to identify opportunities to drive app adoption, engagement, retention, and conversion.
• Coordinate with business stakeholders to deploy ML/AI solutions.
• Design, measure, and optimize online experiments (AB testing).
• Use causal inference and MMM techniques to supplement experiments where AB testing isn't feasible.

A successful candidate will be independent, critical thinkers who are comfortable with ambiguous data-driven problems and collaboration with both technical and non-technical leaders.

Additional Responsibilities:

• Analyze structured and unstructured data to solve complex business problems using advanced statistical techniques and industry knowledge.
• Collaborate with business partners to understand their goals, perform statistical analyses, data reporting, and develop performance metrics.
• Present analyses and drive product strategy with business partners.
• Utilize strong programming skills to explore, examine, and interpret large data volumes in various formats.

Required Qualifications:

• 3+ years of experience with Python and SQL.
• 3+ years of experience in stakeholder management, including recommending actionable insights and presenting outcomes of complex models to diverse business audiences.
• 2+ years of experience preparing data for analysis, collaborating with data engineering teams, and performing feature engineering.
• 2+ years of experience using advanced analytics tools and languages to analyze large multi-source data sets.
• 2+ years of experience in experimental design and measurement.

Preferred Qualifications:

• Experience in designing online experiments (AB testing).
• Proficiency in communicating technical concepts to business partners.
• Effective communication skills with business partners, project teams, and senior management.
• Ability to anticipate and address problems proactively.
• Proficiency in mathematical analysis methods, statistical analyses, experiment design, and predictive modeling, with specialization in specific areas.

Education:

• Master's degree or equivalent experience in Mathematics, Statistics, Computer Science, Business Analytics, Economics, Physics, Engineering, or a related discipline.
• PhD in a related discipline is preferred.

Compensation:

The typical pay range for this role is $106,605.00 - $206,000.00. The actual base salary offer will depend on various factors, including experience, education, and geography. This position is eligible for CVS Health bonuses, commissions, or short-term incentives in addition to the base pay range.

Benefits:

Enjoy comprehensive benefits with CVS Health, including medical, dental, and vision coverage. Eligible employees can enroll in the 401(k) retirement savings plan and participate in the Employee Stock Purchase Plan. We also offer a fully-paid term life insurance plan, short-term and long-term disability benefits, well-being programs, education assistance, free development courses, CVS store discounts, and discounts with participating partners. Employees receive Paid Time Off (PTO)