Social Data Analyst

We are in search of a skilled Social Data Analyst with extensive knowledge of social analytics, social listening, and fluency in English and Arabic. You will need to leverage a blend of technical, business thinking and analytical skills to enhance the company's value proposition by crafting strategies through analysis, learning, and data-driven recommendations. You will be working for a client who is a front-runner in redefining urban living in the KSA. Furthermore, you will be a part of a dynamic and rapidly expanding team that has experienced exponential growth over the past year and predicts an even more promising future.

Responsibilities:

• Create social listening experiences using tools like Brandwatch, Sprinklr, Talkwalker to construct queries and develop dashboards and alerts based on clients' reporting requirements. A good understanding of Boolean expression building is crucial for this role.
• Utilize social engagement tools like Emplifi to comprehend community and content performance, converting this knowledge into actionable insights for the business.
• Develop essential insights backed by data that can enhance the agency's service to the client and improve overall performance.
• Create daily, weekly, and monthly content performance reports for our clients' platforms and participate in sessions with content and creative teams to optimize the platform in terms of content, messages, formats and duration based on insights and learnings from the reports.
• Monitor and comprehend the behavior of social media users through owned platforms and third-party platforms.
• Stay updated on new trends and optimization strategies related to data and trend analysis.

Tools:

• Analytics: Brandwatch (or other social media listening tools), Google Analytics, Emplifi, Sprinklr, Google Data Studio, Adobe Analytics and other social media and market research tools.
• Organisation: Google Suite (Google Docs, Google Sheets, Google Slides).
• Visualisation: Google Data Studio, Tableau or similar.

Competencies and skills:

• Experience in project management and presenting to various audiences.
• Experience with social media listening analysis: Creating queries, analyzing conversations and sentiments.
• Experience in monitoring channel and content performance related to social media.
• Ability to work independently, with a high level of ownership, ensuring deliverables are met, and deadlines are achieved.
• Fluency in English and Arabic (direct contact with international clients and local colleagues).
• Experience in digital research or market research.
• Strategic thinking and results-oriented.
• Experience in client-facing roles.
• Ability to work in a high-paced work environment.

About Media.Monks:

Media.Monks is the solely digital operating brand of S4Capital plc that unifies more than 8,600 digital natives across a single, global team. We are driven by a mission to transform industries and chart the path towards ambitious outcomes, enabling our clients and our team to unlock their full growth potential. Our integrated model blends solutions in media, data, social, platforms, studio, experience, brand, and technology services to help our clients constantly reinvent themselves amidst rapidly disruptive market conditions. Our efforts to shape culture, build innovative technologies, and reveal the future of growth have earned recognitions from several acclaimed panels: we are consistently featured on Adweek’s Fastest Growing lists (2019-22), regularly recognized at Cannes Lions, included in AdExchanger’s Programmatic Power Players (2020-23), named the Webby Production Company of the Year (2021-23), a record number of FWAs, and have secured a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. All these acknowledgments validate our expertise in digital innovation, excellence in craft, and commitment to personal growth.

Please be vigilant about fraudulent job postings and recruitment activities that might misuse our company name and information. Be prudent while protecting your personal information, especially your national identification number and bank account details during a recruitment process. While Media.Monks may connect with potential candidates via LinkedIn, we always encourage applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account details during the recruitment process.

Disclaimer:

• You are expected to manage resources and implement security controls for your team's processes and systems.
• You are responsible for ensuring that all your personnel comply with information security in accordance with the established information security policy.