About Coupang

Coupang is revolutionizing the shopping experience by aiming to impress each customer from the moment they start browsing on the Coupang app to the delivery of their purchase. With a robust end-to-end eCommerce and logistics network, plus an intense focus on customer centricity, we've eliminated the trade-offs between speed, selection, and price. Operating in Korea's vast and rapidly expanding commerce market, Coupang offers ultra-fast delivery on millions of products, including fresh groceries, 365 days a year.

About Coupang Eats

Launched in 2019, Coupang Eats has quickly climbed the ranks in the competitive food delivery market. As a comprehensive platform serving customers, business owners, and delivery partners alike, Coupang Eats is dedicated to delivering innovative services, ensuring that every stakeholder experiences convenience and exceptional service. We continue to expand using Coupang's pioneering technology and operational know-how to maintain a dynamic startup culture across teams.

About Eats Analytics

The Eats Analytics Team is essential in shaping business decisions at Coupang Eats through data-driven insights. Our goal is to support the decision-making process by providing comprehensive reporting and stable data infrastructure. We're currently seeking experienced analysts who are eager to make a significant business impact.

Job Title: Staff Data Analyst (Eats Strategy)

Responsibilities

• Lead projects across the organization, from courier operations to merchant management, by leveraging your analytical expertise to develop tools and foundational data analysis.
• Drive the overall growth and viability of Coupang Eats, collaborating with stakeholders and business leaders to explore new opportunities and enhancements.
• Conduct detailed analyses of operations and merchant data to discover scaling opportunities, collaborating with key organizational leaders to leverage insights into strategic plans.
• Manage projects ranging from straightforward reports and data visualization to more intricate modeling to decode customer behaviors and business trends, aiding crucial business decisions.
• Utilize strong communication skills to clearly present analytical findings to stakeholders, simplifying complex data into actionable insights.

Basic Qualifications

• 5-8+ years of relevant experience in business analysis, data analysis, financial planning & analysis, or a related data-driven field.
• Proven expertise in SQL/HQL, ETL, and dimensional modeling, with a strong analytic mindset required to handle extensive data analysis within a business context.
• Advanced proficiency in Excel and data visualization tools like Tableau or Power BI.
• Excellent organizational skills to balance and prioritize work in a dynamic, deadline-driven environment.
• Bachelor’s degree in a quantitative field such as STEM, Finance, Economics, or Statistics; proficiency in English is necessary for daily operations.

Preferred Experience

• Advanced degree (MS or MBA).
• Technical or business experience, particularly with Python.
• Prior experience in e-commerce, food delivery, or a similar fast-paced internet-based industry.
• Experience in managing an analytics team is considered an asset.

Recruitment Process

The recruitment stages include an Application Review, Phone Interview, Onsite or Virtual Interview, followed by a Job Offer. Specific processes may vary by role and circumstances. Applicants will be kept informed throughout the process via email.

Considerations & Equal Opportunity

Coupang provides equal employment opportunities to all candidates and employees. We do not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. Job details and assignments may be adjusted based on the candidate’s experience and business needs, which will be clearly communicated before any offer is made.

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