Software Engineering Limited Term Staff - Artificial Intelligence/Machine Learning

For the best candidate experience, we advise you to apply for a maximum of 3 roles within 12 months so that you do not duplicate your efforts. Job Category: Software Engineering Job Details About Salesforce: We are Salesforce, the Customer Company, shaping the future of business with AI+ Data +CRM. Upholding our core values, we enable companies from all industries to blaze new paths and connect with consumers in a unique way. We also empower you to become a trailblazer, fostering your career growth, pioneering new directions, and contributing to societal improvement. If you believe business is the best platform for change and in companies doing both well and good—you're in the right place. Salesforce Personalization is a cutting-edge tool that helps organizations leverage data, sophisticated AI modeling, and flexible business rules to automatically deliver real-time, personalized, omnichannel experiences. As a result, organizations can increase revenue, decrease sales cycles, and enhance customer satisfaction. This is an exciting opportunity to create something novel in the AI/Personalisation field! We aim to develop the Next Best Experience, AI-driven decisions at the individual level across channels such as chat, web, messaging, etc., optimizing towards business objectives across Salesforce’s C360 clouds. We offer experimentation and rule-based decisions when needed, but we encourage our customers to trust in AI first. Responsibilities: - Lead a Test Design Review Board for integration test plans spanning clouds with a focus on function, business, complex scenarios, high impact projects, usability, and accessibility - Comprehensive understanding of cloud requirements - Creating end-to-end, cross cloud-impacting, integration automation with complex organizations - Conducting testing with complex organizational setups and varied data shapes - Organizing and driving cross-product marketing initiatives - Championing improvements based on customer feedback - Monitoring product or feature-level quality health metrics - Collaborating closely with senior developers, PMs, and UX designers to deliver features that meet business and quality requirements - Troubleshooting production issues - Providing leadership and mentorship within your scrum teams and to other scrum teams - Owning the service Requirements: - Bachelor's degree in Computer Science, Engineering, or a related discipline - Minimum of 8 years of software development experience - High proficiency in Java or a similar language - Experience with AI and Personalisation is highly beneficial - Familiarity with Public Cloud (AWS/GCP) - Proficiency in writing functional automation (API) - Ability to work independently, learn quickly, meet deadlines, and demonstrate problem-solving skills - Excellent communication skills to explain technical information clearly and concisely and coordinate cross-team efforts - Experience with agile development methods - Familiarity with developer tools like git, Maven, and Eclipse IDE - Experience in developing in a service-oriented-architecture and REST API design - Proven ability to rapidly learn in a dynamic environment Preferred Qualifications: - Experience building highly scalable web applications - Experience with Agile software development and test-driven development - Demonstrated history of top performance in current and past roles - Experience troubleshooting a complete service stack, end-to-end ownership - Ability to present and review design to internal/external groups Accommodations: If you require assistance due to a disability when applying for open positions, please submit a request via this Accommodations Request Form. Posting Statement: At Salesforce we believe that the business of business is to better the state of our world. We are committed to creating a workforce that reflects society thanks to inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited resumes from headhunters and agencies without a signed agreement. Salesforce welcomes all.