Join Culture Amp: Make a Better World of Work
Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Empowering organizations of all sizes and industries, Culture Amp transforms employee engagement, drives performance management, and develops high-performing teams. Powered by people science and the world's most comprehensive employee dataset, innovative companies like Canva, On, Asana, Dolby, McDonald's, and Nasdaq depend on Culture Amp daily.
About Culture Amp
Backed by leading venture capital funds, Culture Amp operates from offices in the US, UK, Germany, and Australia. Recognized as one of the world’s top private cloud companies by Forbes and one of the most innovative companies by Fast Company, Culture Amp is dedicated to creating a better world of work. For more information, visit .
How You Can Help Make a Better World of Work
We seek a Data Analyst to join our collaborative, efficient, and fun data analytics team. In this role, you will partner with the sales and customer success teams, providing actionable insights, metrics, and dashboards to enhance performance. Being part of a dynamic team, your role may extend into analytics engineering, enabling our teams to self-service. Additionally, you will support other business teams like product development or marketing, unlocking value that can delight our customers and internal teams and elevate our product.
Our Technology Stack
Our technology stack is constantly evolving and includes:
- Looker for visualization and reporting
- Redshift as our SQL engine
- dbt for data modeling
- Amplitude for product analytics
Responsibilities
You will be responsible for:
- Working closely with leaders in the organization to understand their analytics needs, primarily in sales and customer success.
- Creating and maintaining scalable, actionable, and easily digestible dashboards in our BI tool to automate reporting and forecasting.
- Providing actionable recommendations to improve customer outcomes (retention, expansion, or product adoption) by analyzing product usage and customer data.
- Defining metrics to track internal performance and customer outcomes.
- Identifying data gaps and collaborating with analytics engineers to model and sync new fields into our data warehouse, BI tool, and customer management systems (Salesforce and Vitally).
- Collaborating with other analysts to define processes and best practices and elevate the analytics practice to the next level.
Qualifications
You have:
- Intermediate to advanced SQL skills for descriptive analytics.
- Experience building dashboards and analyzing data with BI tools such as Looker, Tableau, or Power BI (preferably Looker).
- Knowledge of statistical methods to summarize, describe, and find relationships in data.
- Experience with data cleaning, validation, and modeling, preferably with dbt.
- Understanding of common software practices like version control, continuous deployment, and automated testing.
- Interest in SaaS sales or customer success processes, metrics, and systems (e.g., CRM software, recurring revenue, churn, win rate).
- Some experience analyzing data with Python or R is desirable but not required.
Ideal Candidate Traits
You are:
- An analytical thinker who tackles big or complex problems by critically analyzing the status quo, asking the right questions, and backing up assertions with logic, reasoning, and data.
- Able to make the complex simple and choose the right medium and visualization to persuasively communicate with a range of stakeholders.
- A proactive collaborator who effectively involves and communicates with cross-functional stakeholders to achieve shared results.
- Interested in coaching and sharing your analytics knowledge with the business.
- Someone who shares our passion for making a better world of work.
Why Join Culture Amp?
We believe our employees are the heartbeat of our success. We're committed to fostering a work environment that develops people and creates a lasting positive impact.
Key Benefits
- Employee Share Options Program: Empowering you to be