Jul 29, 2024 - RocketLit is hiring a remote Account Manager. 💸 Salary: base salary $60-$90k with commission on account renewals/expansions. 📍Location: USA.

About InnerOrbit

InnerOrbit.com features top-quality NGSS Assessments, phenomena, and 3D reports. As our growth continues, we're seeking an additional Account Manager to manage and expand customer relationships!

Qualifications

Qualified candidates will have:

• Strong listening skills and proficient verbal and written communication
• Ability to identify and address customer pain points effectively
• History of creative problem solving to meet complex needs
• Ability to build strong relationships through reliability and persistence
• Virtual collaboration skills emphasizing empathy, advocacy, and flexibility
• Growth mindset focused on feedback, coaching, and learning
• (Preferred) Experience as a science educator and/or administrator in K-12 education

Job Description

Account Management

• Support school/district accounts in achieving their InnerOrbit goals through metrics, virtual training, consultations, and email communications to drive high renewal and expansion rates.
  • Travel up to 15% to districts/conferences for professional learning sessions and customer interactions.
• Update and innovate account management resources for the Customer Success Team, including email templates and workflows.
• Maintain comprehensive and detailed account management records.

Site Support

• Assist with site-chat communication with customers.
• Update and innovate site-support resources, including help articles.
• Design core email communication for our customer base throughout the school year.

Growth Opportunities

• Coaching on NGSS and assessment best practices, refined over thousands of assessments and collaboration with hundreds of districts.
• Experience with a growing Edtech company, founded and run by passionate teachers.
• Virtual, flexible work with measurable impact on student learning and teacher quality of life.

Compensation

• Base salary $60-$90k with commission on account renewals/expansions.
• 401k with company match
• Company-sponsored Dental, Vision, and Medical benefits
• Calendar mirroring school holidays, with a flexible PTO policy

Application Process

Apply through Breezy with the following:

• Something to demonstrate your experience and excitement for working with the NGSS.
• A resume
• A cover letter containing:
  • 3-5 sentences on why this opportunity is a good fit for you (sell yourself on it).
  • 3-5 sentences on why you would be a good fit for this opportunity (sell us on you).
  • Any Chat-GPT/AI prompts that were used in your application. We're curious about how this technology can be integrated into your work.

Start your career with RocketLit today!