[Hiring] SVP of Operations @Invisibletech

Join Invisibletech as a Remote SVP of Operations!

Date Posted: Jul 06, 2024

Company: Invisibletech

Job Role: SVP of Operations (Remote)

Salary: Base: $185,000 | Base + Bonus Target: $285,000 | Equity Plan Available

Location: Worldwide

About Invisibletech

Invisibletech is leading the way in operations innovation, redefining how companies are built and operate. We are a tech-enabled service provider that tackles the world’s most complex business challenges using our cutting-edge process orchestration platform. Our unique blend of AI, automation, and a global network of over 4,000 experts delivers capabilities that remove obstacles to execution, enhancing efficiency, scalability, and growth for our clients.

Invisibletech is on a rapid growth trajectory, expanding fourfold year-over-year for the past three years. We hit an Annual Recurring Revenue (ARR) of $100 million in early 2024 and continue to grow. As a profitable and mostly self-owned enterprise, we emphasize long-term shareholder value and offer substantial equity compensation, presenting life-changing opportunities for our partners.

About The Role

As the SVP of Operations at Invisibletech, you will lead the expansion of our core delivery engine. You’ll design and implement processes that sustain our rapid growth and scale. Working cross-functionally with teams such as Growth, Client Service, Marketing, Product & Technology, you will create a strategic vision and roadmap that meets our clients’ operational needs.

Responsibilities

In this role, you will:

• Organizational Design: Develop and refine organizational structures to bolster efficiency and scalability.
• Strategic Planning: Formulate and execute a growth-oriented strategic plan.
• Systems Building & Analysis: Enhance system functionalities and apply rigorous analysis to support ongoing growth and operational performance.
• Standardization: Identify and implement necessary standardizations to streamline operations.
• Leadership: Offer compelling leadership and foster a resilient company culture.
• Team Management: Oversee hundreds of full-time managers and thousands of agents to ensure top-tier performance through effective management layers.

Requirements

• 10+ years in operations management in high-growth, fast-scaling environments.
• Expertise in systems analysis and organizational design.
• Proven ability to navigate complex organizational structures.
• Experience in client-facing roles, such as consulting or strategic partnerships.
• Strong track record in managing high-performing teams and leadership systems.
• High emotional intelligence and robust leadership skills.
• Exemplary financial management skills with a focus on cost management strategies.
• Extensive experience in operational standardization across large organizations.
• Advanced degree in business administration, operations management, or related fields (MBA or equivalent preferred).

What’s In It For You?

Invisibletech offers an exceptional benefits package designed to recognize outstanding work. Our transparent Partner Pay Model promotes co-ownership, allowing for flexible remote work schedules. We consistently reinvest annual profits to balance growth and fairness in partner compensation. With over 65% partner ownership, we are dedicated to achieving 100% partner ownership, including a formal liquidity plan for share buyback. Additionally, our leadership team actively supports the buyback of partner shares, ensuring a clear exit path.

Compensation

• Base Salary: $185,000
• Base + Bonus Target: $285,000
• Eligible for Invisibletech’s Equity Plan

Note: The amounts listed above represent the expected annual base salary for this role and may be subject to change.

Country Hiring Guidelines

Invisibletech welcomes new team members from countries worldwide. While all roles are remote, certain positions may have specific location-based requirements. Please consult our Talent Acquisition team for more details during the recruiting process.

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