[Hiring] Talent & Community Coordinator @Lilt

Sep 20, 2024 - Lilt is hiring a remote Talent & Community Coordinator. 📍Location: USA, Argentina, Romania, Taiwan.

About Us

Lilt is the leading AI solution for enterprise translations. Our technology stack, made up of the Contextual AI Engine, Connector APIs, and Human Adaptive Feedback, enables global organizations to adopt a true AI translation strategy. We focus on business outcomes rather than just outputs. Innovative organizations like Intel, ASICS, WalkMe, and Canva utilize Lilt’s AI technology to deliver scalable, multilingual digital customer experiences.

While our core AI technology shares similarities with ChatGPT and Google Translate, Lilt’s patented Contextual AI Engine understands the nuances of our customer’s content and target audience. Our connector-first approach seamlessly integrates with existing workflows, and our human-adapted feedback loop ensures constant improvement. Lilt is a continuously evolving AI partner for your global ambitions.

The Production Team at Lilt

Lilt’s Production Team operates globally across four continents. We are passionate about localization and making information accessible for all. Our team includes project management, program management, quality, and talent management, working with some of the world's largest organizations.

Joining Lilt’s Production Team gives you access to leading tools, collaborative teammates, and opportunities to make a real impact.

Where You’ll Work

This is a contract position based in Argentina, Taiwan, or Romania. Authorization to work in these countries is a precondition of employment.

What You’ll Do

• The Talent Coordinator ensures successful recruitment of linguistic talent to meet production team demands.
• Under the supervision of a Talent Manager or Talent Management Lead, you will support sourcing, testing, and vetting of linguists within required timelines.
• Execute administrative talent recruitment tasks as delegated by the Talent and Community team members.
• Provide necessary status updates and handovers to your supervisor/manager and Talent Coordinator peers.
• Maintain and exceed performance against KPIs, including:
  • On-time delivery of assigned tasks.
  • Regular and accurate updates on T&C sourcing tickets.
  • Execute sourcing, vetting, testing, and onboarding of linguists within required deadlines.
• Run outsourcing campaigns, engaging with various channels and media to facilitate translator outreach.
• Liaise with Production Managers and Strategists regarding account and project requirements.
• Plan and schedule proactive campaigns, updating outreach platforms and channels for Lilt regularly.
• Execute reactive campaigns efficiently and timely.
• Respond to applications, send outreach communications, and screen applicants’ skills and qualifications.
• Gather translator profile data and documentation, verify credentials, and check references.
• Conduct translator testing and vetting.
• Attend virtual and in-person meetings where location permits.
• Utilize software systems for production delivery and reporting.

Key Skills & Qualifications

• Education: Bachelor's Degree recommended.
• Proficient in English at a professional level.
• Past experience: Vendor management, translation, project coordination/management, linguistic, or other localization-related activities.
• Solid organizational skills, meticulous attention to detail, and multitasking abilities.
• Able to meet deadlines and work under pressure.

Our Story

Our founders, Spence and John, met at Google while working on Google Translate. As researchers at Stanford and Berkeley, they aimed to make information accessible to everyone. They noticed that Google Translate wasn’t utilized for enterprise products and services within the company, leading them to start Lilt to address this need.

Since its incorporation on March 6, 2015, Lilt has been a machine learning company. At that time, machine translation didn’t meet the quality standard for enterprise translations, prompting Lilt to assemble a research team to close that gap. As Lilt meets customer demands for translation services, it prioritizes investments in Large Language Models, critical for the future of enterprise translation.

LILT is an equal opportunity employer. We provide equal opportunities to all individuals