Product Data Analyst (M/F/D)

Company Description

Using a combination of human touch and artificial intelligence, allows brands to provide an authentic and personalized online shopping experience to their customers on a massive scale.

85% of consumers have already incorporated messaging into their daily routine, they desire to interact with brands just as they do with friends and family – through messaging. Messaging is simple, personal and engaging.

Since its inception in 2010, iAdvize, a provider of comprehensive pre-sales and customer service solutions, has remained committed to one mission: making brands conversational.

To deliver this on a large scale, iAdvize has developed , which has revolutionized customer service with its trusted generative AI tool for e-commerce. iAdvize Copilot™ enhances the productivity of customer service and online sales teams by increasing their conversion rate tenfold.

Currently, over 200 skilled professionals are working at iAdvize in Nantes (France, our headquarters), Paris, Düsseldorf (Germany), and Boston (US). We are a certified Great Place to Work and recipient of the FrenchTech Next 40 and 120 awards.

The well-being of our employees is paramount to us, with numerous initiatives launched every year to ensure a conducive work environment that fosters personal and professional growth.

Recognizing diversity as a significant asset, we are proud to have more than 45% female representation in our workforce.

We strongly believe that sustainable growth can be achieved only by incorporating ambitious social and environmental goals. In 2022, we initiated a multidisciplinary working group on Corporate Social Responsibility (CSR) issues, aiming to decrease our carbon footprint, establish responsible partnerships, and drive the transition of e-commerce towards a more sustainable model through conversational transformation.

Job Description

What’s the opportunity?

The Product Data Analyst position at iAdvize is a highly autonomous role with endless possibilities to positively influence our teams, clients, and products.

The role is a vital part of the Data team and the Product & Engineering division of the company, instrumental in realizing our vision of a fully data-driven product.

The Product Data Analyst will report to the Head of Data and will work closely with product managers & designers, engineers, and customer-success analysts - a versatile group of professionals dedicated to creating solutions and experiences that deliver real value to customers.

At the intersection of Product, Design, Engineering, and Data, you will assess the impact of our product initiatives, generate and communicate actionable insights, and identify areas of enhancement to steer our product strategy and development.

What will your missions be?

• Work with stakeholders to define key success metrics and assess the impact of new product features
• Generate insights on our products to inform product strategy and development
• Establish necessary data workflows to facilitate data-driven decision-making
• Design, monitor, and improve the dashboard system used by stakeholders to access data
• Promote a Data culture within the company: identify needs, provide support, participate in outreach initiatives

Qualifications

What skills do you need?

• At least 5 years of experience in data analytics
• Previous experience in a quantitative analytical role such as Computer Science, Math, Engineering, Statistics, or equivalent work experience
• Outstanding proficiency in SQL and knowledge of at least one other programming language (ideally Python)
• Proficiency in data visualization and related tools such as Tableau or its equivalent
• Experience with product and web analytics tools (e.g., Mixpanel, Amplitude, Google Analytics)
• Experience in establishing reliable and efficient relationships with product/engineering/customer-success teams to impact shared practices
• Excellent communication and interpersonal skills: storytelling ability, outreach, and collaborative mindset
• High level of autonomy and creativity: diligent in your methodological approaches, pragmatic when setting priorities and capable of thinking “outside the box” for maximum impact
• Product acumen (understanding of product challenges, organization, etc.)
• Fluency in English language

Bonus points

• Strong understanding/experience of the SaaS industry/business orientation
• Understanding of legal aspects related to data protection (GDPR)
• Experience with product tools like Product Board or equivalent
• Experience with ELT processes and tools

Even if you don’t meet all the qualifications listed above, we appreciate fresh perspectives and backgrounds, and encourage you to apply.

Additional Information

• Contract: Permanent, full-time
• Workplace: Nantes (Near Gare Sud)
• Start date: from January 2024 
• Remote policy : 3 days a week (after the onboarding period) 

iAdvize is an equal opportunity employer and does not discriminate in the hiring process. All your information will be kept confidential as per EEO guidelines.

Joining iAdvize means...

Being part of an ambitious, international, and dynamic French growth firm, getting acquainted with a group of newcomers, and participating in a week-long orientation program that will introduce you to our product, strategy, market, and sales techniques. Working in agile conditions with the liberty to take initiatives and suggest ideas.