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Company Description
Informa is one of the world’s foremost knowledge providers. We generate and distribute highly specialised information via publishing, events, training, market intelligence and expertise, supplying valuable knowledge to individuals, companies and organisations globally.
Informa serves its B2B customers in specialist markets through three businesses: Informa Markets, Informa Connect & Informa Tech. These establishments administer valuable knowledge, connections and digital services in a variety of formats.
The Informa Markets Division facilitates, curates and enables access to B2B markets both live and on-demand, whether through B2B trade shows or providing highly qualified leads, specialist data solutions and digital content. We unite an array of specialist B2B industries to meet and transact, including Pharma, Aviation and Beauty. The Division organises transaction-oriented exhibitions and trade shows, offering buyers and sellers across distinct industries and communities a robust platform to meet face-to-face, foster relationships and conduct business.
There's no such thing as a typical Informa colleague…And that's the way we prefer it. Informa Markets delivers clients and partners around the world with opportunities to connect and conduct business through live, virtual and hybrid events, enriched by industry-leading digital data solutions. With almost 4,000 colleagues in over 30 countries, we have a diverse range of talent, and our businesses and offices maintain a culture rooted in respect and inclusivity. We provide a work environment that balances the opportunity of a FTSE 100 company with the spirit of independence and entrepreneurship.
People are at the heart of Informa Markets. We are passionate about connectivity and growth—within and without. Our colleagues can anticipate a commitment to their professional and personal development, sustainable practices, allyship, and competitive benefits. Our clients can anticipate a zealous commitment to applying our industry insight, in-person platforms, content, and digital resources to foster environments that nurture business growth and connection.
Job Description
At IM Learning, our goal is to engage, empower, and inspire colleagues to learn and progress, cultivating a culture of continuous development to unleash their full potential.
The L&P Systems & Data Analyst reports directly to the Head of Global Learning & Performance. This role is responsible for the daily management of our learning systems.
As a System Administrator, you are integral in ensuring our learning systems operate flawlessly, creating system guides, training colleagues, leveraging data to make informed decisions and organising events to enhance our colleagues' growth.
As Informa is a truly international business, you will be part of a larger Global Learning team that supports key stakeholders situated in various locations. Effective communication, impactful speech, a curious nature, meticulous attention to detail and the ability to generate insightful reports are therefore essential for the success of this role. While this role is based in the UK, there may be a need for international travels to deliver and support principal initiatives.
Working as part of our larger Informa Markets Learning team (IM Learning), the role will necessitate the ability to engage in hands-on administration, training creation and delivery, coordination, and data analysis to ensure we provide actionable insights aligned to the broader IM Learning strategy.
This varied role would especially befit candidates who would welcome the chance to apply their established Microsoft Excel, Microsoft PowerPoint and Microsoft Power BI skills and thrive in the challenge of creating actionable insights that they can take pride in.
If you are passionate about data, systems administration and working in a dynamic environment, this opportunity is for you!
Systems Administration (40%)
- You might supervise daily operations and maintenance of our Learning and Performance Systems.
- You might add new users into the system.
- You might manage requests for revisions and additions from the business.
- You might send out programme progress emails or reminder emails.
- You might review and update curriculums, courses or sessions.
- You might remind colleagues to complete learning evaluations.
Reporting & Insights (approximately 40%)
- You might update, find better ways, and generate reports that input into PowerBI.
- You might gather, analyse, and interpret data from the learning systems to identify trends, gaps, and chances for improvement.
- You might develop reports and dashboards to provide insights into learning program effectiveness.
- You might make data-driven suggestions for optimising learning experiences.
- You might produce reports for the Learning Partners to consult within their business groups.
Coordination (10%)
- You might plan and support learning and development events, workshops, and seminars.
- You might coordinate logistics, including scheduling, venues, materials, and speakers.
- You might evaluate the success of events and make improvements based on feedback.
- You might review and update our current systems learning content and materials.
Delivery (10%)
- You might provide technical support to users, troubleshoot issues, and offer advice.
- You might deliver training or support our colleague’s onboarding or early careers process.
Qualifications
Required Knowledge
In addition to our Guiding Principles which define how to operate within our culture, this role demands the following critical skills:
- Must be willing to learn and evolve.
- Must have proven ability to influence without authority.
- Must have a growth mindset with a proactive nature where you are constantly striving to improve what and how we do things.
- Must have a strong collaborative mindset to work as part of a team.
- Must have a strong analytical mindset.
- Must have an impeccable attention to detail, especially with numbers.
Required Experience and Skills
- Relevant Degree and/or equivalent experience in a Data, Insights & Analysis-driven role
- Strong experience using spreadsheets (e.g: MS Excel) including.
