Join Our Dynamic Team as a Client Data Analyst - Team Leader at JPMorgan Chase & Co.

At JPMorgan Chase & Co., a leading global financial services firm with a 200-year heritage, we are looking for a capable and driven Client Data Analyst - Team Leader. This role is pivotal in enhancing client relationships by managing, acquiring, and retaining meaningful connections, while ensuring an outstanding client experience through efficient documentation processes.

Job Summary

The selected candidate will oversee the effective collaboration with multiple internal stakeholders such as Risk, Legal, Product, and Client Service departments. You will be the backbone in the execution and retention of crucial client documentation, ensuring that all processes are streamlined to enhance client satisfaction. Your expertise in client documentation will be essential in supporting our internal teams, managing documentation workflows, and adhering to global policies and standards.

Core Responsibilities

• Maintain and enrich relationships across diverse internal partner groups and business levels.
• Oversee and govern the Global Digital Document Services teams, particularly for EMEA operations.
• Act as the primary escalation point and key contact for EMEA stakeholders.
• Manage the entire workflow of client documentation from initiation to retention, both electronic and physical.
• Guarantee adherence to the Bank’s legal, risk mitigation, and policy standards.
• Lead document remediation projects and manage escalated issues efficiently, ensuring timely resolutions.
• Improve processes and develop internal procedures for managing recurrent events or issues.

Required Qualifications, Capabilities, and Skills

• Exceptional written and verbal communication skills.
• Strong organizational and time management proficiencies.
• Experience in client documentation with knowledge of legal and product-specific documentation preferred.
• Proven background in client-facing roles and ability to handle escalations independently.
• High analytical capabilities, with a strong risk awareness and control orientation.
• Experience in leading teams and driving process improvements.
• Proficiency in Microsoft Excel and an ability to adapt to new technologies and changing environments.

Our Commitment to Diversity

We are an equal opportunity employer at JPMorgan Chase & Co. We value diversity and inclusiveness, ensuring that all employees can thrive. We do not discriminate based on any protected attribute and actively pursue equality in our hiring practices.

To apply for this essential role in our established but growing team, and to become part of our historic leadership in the financial services industry, visit our careers page and submit your application today. We look forward to having you onboard and contributing to our continuous success!

Additional Information

Company Name: JPMorgan Chase & Co.

Job Title: Client Data Analyst - Team Leader

Join us and propel your career to new heights while making a significant impact in the financial industry!